The Ruidoso Downs Water Department consists of four employees, including a certified and licensed electrician. Water treatment, production and distribution are handled by this department. The City gets its water from two sources:
1. Griffith Springs (which produces 95% of source water) and
2. Denton and Riverside Wells (which produces remaining 5%)
The City maintains over 15 miles of pipelines and 5 closed reservoirs.
The City also has almost 1,000 metered connections read entirely by state-of-the-art, electronic radio-read meters.
How to Pay Your Water Bill
1. Pay by Mail
Use the return envelope included with your bill and enclose the return portion of your statement to send payment by mail. If using your own envelope, mail to the City of Ruidoso Downs, P.O. Box 348, Ruidoso Downs, NM 88346. Checks should be made payable to the City of Ruidoso Downs. Do not pay with cash when paying by mail.
2. Pay in Person
The Water Department is available for any and all customer service needs. Customers may make payments by cash or check. Credit card payments can also be made in person using Visa and MasterCard debit or credit cards. There is a 3% for paying with a credit or debit card and the customer must provide state-issued identification that corresponds with the card. Simply bring both portions of your bill with you to the City Water Department to expedite processing.
City of Ruidoso Water Department
Kathy Tetrault (Utility Billing/Receptionist)
575-378-4422 ext. 1023
123 Downs Drive, Ruidoso Downs, NM 88346
Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday
the city of ruidoso downs now accepts BILL PAY VIA CREDIT/DEBIT CARDS!
We are currently in STAGE 4 Water Restrictions.
See important information about your drinking water here.
Click here to see the City of Ruidoso Downs 2017 Annual Consumer Report on the Quality of your Drinking Water.
The City Wastewater Collection Department employs one person and maintains three lift stations and several miles of sewer collection lines.
The Village of Ruidoso has 6-8 operators at the regionally-owned, but Ruidoso-operated treatment plant. The Wastewater Treatment Plant, operated exclusively by the Village of Ruidoso, treats on average1.5 million gallons of sewage/day.
Read the Public Letter regarding the Agua Fria Sewer Phase I Project completion here.
Greentree Solid Waste Authority has its Saturday drop off availability at the Greentree Solid Waste Authority Recycling Center/Transfer Station on the second Saturday of each month from April - September. On these dates, Greentree Solid Waste Authority will be open from 8:00 am - 12:00 pm. If you have any questions please contact the GSWA office at 575-378-4697 or toll free at 1-877-548-8772. For more information, go here.
The Ruidoso Downs Street Department is dedicated to improving and maintaining City Streets. The department employees perform such projects as:
- Building and widening roads
- Constructing curbs
- Improving drainage
- Stabilizing slopes
- Traffic signals, signs and striping
The Street Department also works to keep Ruidoso Downs' streets safer by removing snow and controlling ice during inclement winter weather, repairing potholes, and sweeping streets in the warmer seasons. The Street Department is under the umbrella of the Division of Public Works.
The beauty of the City of Ruidoso Downs is personified in its parks for residents to enjoy nature. At the Department of Parks, our mission is to enhance the quality of life for Ruidoso Downs residents by creating an atmosphere of community through people, parks and programs.
All American Park: Continued Improvements
The All-American Park located on US Highway 70 across from City Hall has seen numerous improvements over recent years with continuing attention.
Riverside Park: Check It Out
This all-new park is located right next to the Rio Ruidoso on Joe Welch Drive. Come take a look and enjoy this great park.