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The Public Works Department oversees water and sewer projects.

The City of Ruidoso Downs Water Department is proud to state that it provides “quality on tap”. It pumps and distributes safe and clean water to approximately 2,500 City residents, commercial concerns, and manufacturing businesses. Its source water comes from 2 water wells, 2 booster pump stations, and one Natural Spring. The Department is in constant upgrade and modernization mode.  These projects have been undertaken to ensure that the municipal water supply is sustained and safe.

Quality on Tap. Our Commitment, Our Profession.

The City of Ruidoso Downs CCR 2023 Report

water restrictions

Click here to view Stage 3 Drought Contingency plan

New Accounts/Deposit Information

If you are a new owner or renter of a property, please contact City Hall to have service set up in your name.
Deposits are required on all accounts. The deposit for a new account is due before the transfer date of the new owner/renter.

Deposit Amounts:

  • Commercial Owner/Renter $200
    • Tap fee $1800 to $3600
    • Road Cut fee $900
  • Residential, Owner $100
    • Tap Fee $1800
    • Road Cut fee $900
  • Residential, Renter $200

Connect or Disconnect Fee:

  • Commercial $175
  • Residential (Regular Hours Mondays – Friday 8am-3pm) $32.50
  • Residential & Commercial (After hours) $64
City Hall Contact
Maria Gonzales - Administrative Assistant
T: 575-378-4422 
F: 575-378-4586

Public Works Contact
102 Mystery Drive
Ruidoso Downs, NM 88346
T: 575-378-6162
F: 575-378-6162

Emergency Response
After-hours emergency response (call 575-973-7089), to respond to water leaks reported by the public and other agencies.